Section 0: Cybernetic Eyes
Section 1: The Quick Guide to the VSM
Section 2: Case Studies
Hebden Water Milling 1985
Triangle Wholefoods 1986
One Mondragon Co-operative 1991
Section 3: Preliminary Diagnosis
Section 4: Designing Autonomy
Section 5: The Internal Balance
Section 6: Information Systems
Section 7: Balance with the Environment
Section 8: Policy Systems
Section 9: The Whole System
Section 10: Application to Federations
Appendix 1: Levels of Recursion
Appendix 2: Variety
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This is a Manual.
Its objectives are:
It offers an alternative to the usual approach which depends upon hierarchy, authority and obedience, and is of particular interest to enterprises which are looking for ways of becoming more efficient and of encouraging participation and democratic work practices.
As the manual unfolds, you will gradually acquire a new vocabulary. This new language is the basis of the Viable Systems Model approach: it will enable you to think about your organisation in a fundamentally different way.
The methods described will enable you to